Retainer

A Retainer establishes a relationship between GCO and your company and entitles you to consult with GCO and request additional fixed fee services.  A consultation is typically a live meeting, held online or over the telephone, to address your legal concerns and questions in a fully interactive conversation, though an extended interchange via Slack or email may also be considered a consultation.  To establish a Retainer relationship with GCO, you and GCO will sign a Retainer Agreement online within the GCO site as part of the fulfillment process.  If you are uncertain whether you should retain GCO for your legal needs, please schedule a brief interview with us to ask about our services.

We offer 3 different Retainer packages:

1. A BASIC Retainer is for those businesses whose need for an attorney consultation is sporadic and infrequent.  For $500 per month, GCO will commit to a cumulative 4 hours of live consultation time, arranged at your convenience, to address your legal questions and concerns.  Consultation time in excess of 4 hours is billable at $300 per hour.
2. A PLUS Retainer is for a business whose needs for legal consultation and services are greater and is likely to require 5 hours of cumulative, live consultation time per month.  It costs $750 per month.  Consultation time in excess of 5 hours is billed at rate of $275 per hour.
3. An PREMIUM Retainer is for a business that will require up to 10 hours of consultation time per month.  The Extensive Retainer costs $1500 per month.  Consultation time in excess of 10 hours a month is billed at a rate of $250 per hour.

Billing and Refunds. Retainers are billed in advance, monthly, starting on the date that you order the Retainer.  When you order a Retainer, we guarantee our availability to you for the number of hours in the retainer.  For this reason, the Retainer fee is non-refundable once processed.

Carry-Over Hours. You may carry-over up to one month’s unused Retainer hours for a period of one month. After that, they are forfeit. For example, if you have 2 unused hours from January, they will be added to February’s total. In March, the January hours are removed from the total hours balance. Months may “cascade”: in the above scenario, any unused February hours will be carried into March, but lost in April.

Overages.  GCO will keep you apprised of your monthly hourly usage in the Client Portal and through Slack or email.  GCO reserves the right to bill you for overages on a monthly hourly allowance at the rates stated above.  GCO will first warn you in advance that you are either over hours or likely to become over hours before so doing.